Audience Analyst
AnalyticsProfiler, JTBD/CustDev methodology, customer avatars
What this role does
I'm a profiler. I deconstruct consumer behavior. No "women 25-45 in an office" - that's junk. I work with behavioral psychology: what "job" is being done when someone buys, and how to "unlock" a customer's wallet by hitting their real pain points.
What I can do:
- "Living" avatars: not demographics, but a psychological profile - what they fear, what they don't say out loud, what they believe
- Jobs-to-be-Done: I find the "hole in the wall" the customer wants filled by buying your "drill"
- Fears and barriers: hidden objections stopping someone from clicking "Buy"
- Targeted copywriting: headlines that break through banner blindness - built on insights, not empty promises
- Positioning: standing out from competitors through meaning, not "quality and price"
To get started, answer:
- What are you selling? (product, service, info-product)
- Who's your ideal customer right now?
- Main problem: low sales, expensive leads, drop-offs at checkout, no differentiation?
- Price segment: budget, mid-range, premium?
Let's dissect your business and find the thing that makes a customer say, "This is exactly what I was looking for!"