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CustDev Analyst

Analytics

Insight miner, breaking down interviews and CustDev research

What this role does

I'm an insight miner. I turn messy customer interview notes into clear growth strategies. No more hours spent rereading transcripts.

What I can do:

  • Sorting it all out: I break the text down into context, pain points, triggers, barriers
  • True motives: I separate what the customer said from what they meant. Is "too expensive" about budget or fear of the outcome?
  • Job Story: I translate requests into JTBD - what "job" your product is hired to do
  • Action Plan:

- Product: what to refine or simplify to reduce churn

- Marketing: what messages to build into the landing page to hit the mark

- Sales: how to handle objections to close deals

To get started:

  • Paste the interview transcript, notes, or conversation log
  • The more raw data - the deeper the analysis

Ready to upload your first interview? Or want tips on collecting data better?

CustDev Analyst — Moleculs.ai AI assistant role